1. How can I be valid for a gift?
This offer is available to customer who buy Life Insurance, Critical 3 with Life Insurance or Guaranteed Sixty-Plus Life Insurance directly via the RBS, Natwest or Ulster website from 19th April 2021 and have had their policy for six months without cancelling. Within 30 days of taking out your policy, you’ll receive an email or letter confirming how to redeem your gift. This offer is limited to one gift per household.
2. What e-Gift Cards can I choose from?
You can choose from a £75 Argos e-Gift Card, Fitbit inspire 2 or Nutribullet 1000.
3. How long do I have to claim my gift?
Once you’ve had your policy for six months you’ll be sent your ‘How to claim’ letter/email. You’ll have a further six months from this to claim your gift, after which the link will expire.
If you have chosen an Argos e-Gift Card you will have 30 days to view your e-Gift Card once it has been revealed to you. After this time, the access will expire. Please print or save your code in a safe place.
If you have chosen a Fitbit inspire 2 or Nutribullet 1000 your gift will be sent out via Royal mail 2nd class tracked service, please allow 30 days for delivery.
4. How and when do I get my chosen gift?
AIG has appointed Marketing Lounge Partnership (MLP) to fulfil your gift. Your unique reference number will be sent to you by MLP after your new life insurance policy has been live for six months. Please allow 30 days from that date to get your gift. Once you have your unique reference number you can visit the site to redeem your gift.
5. I have had my policy for 6 months, but have not received an email regarding my gift.
Once you’ve had your policy for six months the email or letter will be sent. Please allow 30 days from this point for the delivery for this communication. If you haven’t received your email, there is a possibility that its gone to your email junk or spam folders so it may be worth checking for emails from firstname.lastname@example.org. If you can’t find this email then don’t worry, please call the MLP Rewards gift helpline on 01565 656 387 quoting your policy number and postcode. This helpline is open Monday to Friday 9am to 5.30pm. Calls are charged at local rates.
6. If I have chosen my gift, can I change it?
No, once you have chosen your gift we will not be able to change this for you. Please make sure you select the right gift for you.
7. I have forgotten my unique reference number, what should I do?
If you have forgotten your unique reference number, please revisit the link in your email or letter and re-enter your policy number and postcode and your original unique reference number will be revealed.
8. How long do I have to view my Argos e-Gift Card for?
You will have 30 days to view your Argos e-Gift Card code once it has been revealed to you. After this time, the access will expire. Please print or save your code in a safe place.
9. I don’t have access to the internet, what should I do?
If you don’t have internet access to redeem your gift, please call the MLP Rewards gift helpline on 01565 656 387 quoting your policy number and postcode and a member of the team will be happy to help you. This helpline is open Monday to Friday 9am to 5.30pm. Calls are charged at local rates.
10. How long do I have to use my Argos e-Gift Card?
Argos – 2 years from date of issue
11. Do I have to use the money on my Argos e-Gift Card all at once? What if I haven’t got enough money on my Argos e-Gift Card to pay?
Argos e-Gift Cards can be used in full or part payment for any products purchased from the retailer. If you haven’t got enough money on the Argos e-Gift Card to pay, then you will have to pay the remainder using another payment method.
12. Will I receive change if I do not spend all the money on my Argos e-Gift Card?
No change will be given in cash but any value remaining on the card will be shown on the till receipt and can be used in full or part payment for future purchases.